Car repair workshops
Workshop bookings by technician and by bay, quote requests followed through to the end and the parts for each job deducted from stock.
Everyday reality
In a workshop, the diary isn't just about hours: it's about bays, technicians and parts that have to be there on the day.
01 · Today
The phone rings while the technician is under a car
At nine in the morning three cars come in, there's a customer at the counter and the phone won't stop. Whoever answers drops what they were doing; whoever doesn't loses the service to the workshop next door.
With Farol
Online booking for services and diagnostics, open 24 hours. Bigger jobs can stay bookable by your team only.
24/7 online booking02 · Today
Quote requests that never get an answer
One customer asked for a clutch quote by phone, another by email and a third at the counter. Two weeks later nobody knows who was answered or who gave up.
With Farol
Every request goes into the lead pipeline with its source and stage, and when it's accepted it becomes a customer record. The ones that are lost keep the reason.
Lead pipeline03 · Today
Two vehicles for the same bay
The wheel alignment was booked into bay 2, where a car was already waiting for a part. The customer arrives on time and waits forty minutes.
With Farol
Bays and boxes as workshop spaces: each booking has its bay and its technician, and the occupancy of every bay is in plain sight.
Rooms and resources04 · Today
The part that's missing on the day of the job
The car is on the lift before anyone notices the filter hasn't arrived. The job stops and the customer gets the car back a day later than promised.
With Farol
Parts with stock and a set minimum: those attached to the workshop booking are deducted when the job is completed, and the app warns you when a part drops below the minimum.
Products and stock
Features
From the call to book a service to the car handed back, with the parts counted.
Diary by technician and by bay
Each workshop booking with its technician, its bay and the job duration, and the occupancy of every bay on the dashboard.
Online booking for services
Customers book services and diagnostics at any hour, within the minimum notice you set.
Quote request pipeline
Source, stage and lost reason for every request, until it becomes a customer.
Parts in stock
Parts deducted when the job is completed and an in-app alert when they reach their minimum.
Reactivation for the yearly service
Find the customers who haven't been back for months and remind them about their service by SMS, only those who gave consent.
What stays in Farol and what stays in your software
Farol organises the diary, customers, quote requests and parts. It doesn't issue invoices: those still come from your certified invoicing software.
Customer data sits in a database hosted in the European Union, with role-based access and an audit trail. Reactivation messages only go to those who gave marketing consent.
This information describes how the product works and does not constitute legal advice.
See how we protect dataQuestions
Is there a record per vehicle?
Not yet. Today the plate, model and mileage go in custom fields on the customer's record, visible to administrators, and in the notes of each job.
Can I handle jobs that take several days?
Yes, by booking the workshop slot on each of the days. There isn't yet a single booking that spans several days.
Does Farol issue invoices?
No. Invoices still come from your certified software; Farol organises the diary, customers and parts.
Car repair workshops
Put your bays in the diary
Set up technicians, bays and services and open online booking for services, with no card and no contract.