A vet and an owner cuddling a happy dog on the consultation table

Veterinary clinics

Consultations, vaccinations and surgery booked by vet and by room, with reminders owners confirm and consent forms signed before the day.

Everyday reality

In a vet clinic, the same diary holds routine consultations, surgery with fasting agreed in advance and emergencies that don't call ahead.

  1. 01 · Today

    The booster nobody rebooked

    It was agreed at the desk: the booster is due in a year. It wasn't booked. A year later the owner has forgotten, and the clinic only finds out when the animal comes back for something else, or doesn't come back.

    With Farol

    Book the next consultation before the owner leaves, repeating yearly when it makes sense. The reminder goes out the day before, and anyone who stopped coming shows up in the inactive clients list.

    Reactivation
  2. 02 · Today

    Surgery day starts with a no-show

    The spay was booked for nine, with fasting agreed by phone. The owner doesn't show, the theatre sits idle and the team reshuffles the day in a hurry.

    With Farol

    An SMS and email reminder the day before, with one-tap confirmation. Anyone who doesn't confirm is flagged in time to ring the owner.

    Reminders with confirmation
  3. 03 · Today

    Anaesthesia consent signed in a rush at the desk

    The owner arrives with the animal in their arms and signs the anaesthesia form while the risks are being explained. The sheet goes into a binder and, if there's a complication, nobody knows which version of the text was signed.

    With Farol

    The consent form goes out before the day. The owner signs on their phone with a one-time code and the signed PDF lands on the record, with the date, time and version of the text.

    Signed consent forms
  4. 04 · Today

    Consulting rooms, theatre and equipment pulling in different directions

    The ultrasound was booked in the room where the scanner isn't, the morning surgery ran over and nobody adjusted the afternoon.

    With Farol

    Each booking with its consulting room or theatre, equipment reserved in the spaces module and the occupancy of every room in plain sight.

    Rooms and resources

Features

From the yearly vaccination to planned surgery, with the owner always on the other end of the reminder.

Consent forms signed remotely

Anaesthesia, surgery or hospitalisation: write your own templates, send them before the day and get the signed PDF on the owner's record, with the exact version of the text.

Reminders with confirmation

SMS and email the day before, with one-tap confirmation and a flag for anyone who didn't reply.

Recurring consultations

Vaccinations and parasite treatments repeating yearly or monthly, each with its own reminder.

Consulting rooms, theatre and equipment

Each booking with its room and its vet, and the occupancy of every space on the dashboard.

Online booking with rules

Owners book consultations at any hour; surgery and tests can stay bookable by your team only.

Owners' data and the GDPR

The record belongs to the owner, a person: name, contacts and tax number are personal data protected by the GDPR. On Farol they have role-based access, an audit trail and a database hosted in the European Union.

Farol organises the clinic's diary, contacts and documents. It doesn't replace the records the law requires of veterinary practices, such as electronic animal identification, or veterinary prescriptions.

This information describes how the product works and does not constitute legal advice.

See how we protect data

Questions

Does each animal have its own record?

Not yet. Today the record belongs to the owner: each animal's name and microchip number can go in custom fields on the record, visible to administrators, and in the notes of each consultation.

Can owners book online?

Yes, for the services, vets and times you choose. Surgery and tests can stay bookable by your team only.

Can I fit in emergencies?

Yes. Your team can book at any time in the diary, including outside the hours you've opened to online booking.

Veterinary clinics

Start with next week's surgery list

Create your account, set up consulting rooms and services, and send your first consent forms and reminders with no card and no contract.

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