A health clinic reception welcoming a patient, with the day's appointment schedule on screen

Clinics and healthcare

The practice management software clinics have been waiting for

Fewer missed appointments and consent forms signed and filed digitally — no more paper circulating around the front desk.

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Everyday reality

Do these problems sound familiar?

These are the situations we hear about again and again from single-handed practices and multidisciplinary clinics alike.

The room sits empty at three in the afternoon

The appointment was booked three weeks ago, the patient never showed up, and no one called to say they wouldn't be coming. The practitioner's time is gone, the waiting list is still waiting, and the revenue for that slot disappears with no way to get it back.

With Farol: Automatic SMS and email reminders that patients confirm with a single tap — and anyone who doesn't confirm is flagged in time for reception to give them a call.

Reminders with confirmation

The consent form is somewhere in that folder

A patient asks for a copy of the consent form they signed last year, and someone has to spend half an hour digging through filing cabinets. Once it turns up, there's no record of when it was signed or which version of the text the patient actually read.

With Farol: The patient signs digitally before the appointment and the document is attached to their record, with the date, time and the exact version of the text they signed.

Signed consent forms

Scans and lab results scattered across inboxes

The imaging report landed in the receptionist's inbox, the blood test results came in over WhatsApp, and the referral letter is printed in the paper file. By the next appointment, the practitioner spends the first few minutes piecing the history back together instead of focusing on the patient.

With Farol: Every patient file lives in the record, sorted by date and ready to open during the appointment.

Attachments in the record

Everyone can see everything, and no one knows who saw what

In practice, the same login is shared by reception, physiotherapy and psychology. There's no way to show, if it's ever needed, who looked at a particular record or when a clinical note was changed.

With Farol: Access profiles set by role, with an audit trail of every appointment view and record change.

Permissions with audit trail

Features

Features built for clinical practice

The same product, with the modules a clinic uses every single day brought to the front.

Consent forms signed before the appointment

Send the consent form along with the booking. The patient reads and signs on their phone; the document is filed in the record with the date and version.

Reminders patients actually confirm

SMS and email the day before, confirmed in one tap, with a flag for anyone who hasn't replied.

Clinical record with dated attachments

Reports, test results and progress notes in the patient's file, in chronological order.

Role-based permissions with audit trail

Reception, clinical staff and management see only what's relevant to them — and every access is logged.

Diary by practitioner and by room

Appointments, rooms and equipment coordinated in a single view, with no double-bookings.

GDPR and health data

Health data is a special category of personal data. Farol handles it with role-based access restrictions, an audit trail of every view and change, and infrastructure hosted within the European Union.

Consent forms signed through Farol are stored with the date, time and the exact version of the text shown to the patient — the kind of evidence that's usually missing when the document is on paper.

This information describes how the product works and does not constitute legal advice.

Proof

Built alongside people who work in clinics

“Developed side by side with a multidisciplinary clinic since February 2026.”
Partner clinic — Ongoing development partnership
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Questions

Clinics and healthcare: frequently asked questions

Managing a team as well? See how clock-in, leave and professional licences work inside Farol: Team management.

Start with next week's diary

Create your account, import your patients and appointments, and see the difference from the very first week of reminders.

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