Clinics and healthcare
Fewer missed appointments and consent forms signed and filed digitally — no more paper circulating around the front desk.
Everyday reality
These are the situations we hear about again and again from single-handed practices and multidisciplinary clinics alike.
01 · Today
The room sits empty at three in the afternoon
The appointment was booked three weeks ago, the patient never showed up, and no one called to say they wouldn't be coming. The practitioner's time is gone, the waiting list is still waiting, and the revenue for that slot disappears with no way to get it back.
With Farol
Automatic SMS and email reminders that patients confirm with a single tap — and anyone who doesn't confirm is flagged in time for reception to give them a call.
Reminders with confirmation02 · Today
The consent form is somewhere in that folder
A patient asks for a copy of the consent form they signed last year, and someone has to spend half an hour digging through filing cabinets. Once it turns up, there's no record of when it was signed or which version of the text the patient actually read.
With Farol
The patient signs digitally before the appointment and the document is attached to their record, with the date, time and the exact version of the text they signed.
Signed consent forms03 · Today
Scans and lab results scattered across inboxes
The imaging report landed in the receptionist's inbox, the blood test results came in over WhatsApp, and the referral letter is printed in the paper file. By the next appointment, the practitioner spends the first few minutes piecing the history back together instead of focusing on the patient.
With Farol
Every patient file lives in the record, sorted by date and ready to open during the appointment.
Attachments in the record04 · Today
Everyone can see everything, and no one knows who saw what
In practice, the same login is shared by reception, physiotherapy and psychology. There's no way to show, if it's ever needed, who looked at a particular record or when a clinical note was changed.
With Farol
Access profiles set by role, with an audit trail of record changes and document access.
Permissions with audit trail
Features
The same product, with the modules a clinic uses every single day brought to the front.
Consent forms signed before the appointment
Send the consent form before the appointment. The patient reads and signs on their phone with a one-time code; the document is filed in the record with the date and version.
Reminders patients actually confirm
SMS and email the day before, confirmed in one tap, with a flag for anyone who hasn't replied.
Clinical record with dated attachments
Reports, test results and progress notes in the patient's file, in chronological order.
Role-based permissions with audit trail
Reception, clinical staff and management see only what's relevant to them — and changes and document access are logged.
Diary by practitioner and by room
Each appointment with its practitioner and its room, and a warning when a new booking clashes with the practitioner's diary.
Want to see what clients see when they book? See how online scheduling works
GDPR and health data
Health data is a special category of personal data. Farol handles it with role-based access restrictions, an audit trail of record changes and document access, and infrastructure hosted within the European Union.
Consent forms signed through Farol are stored with the date, time and the exact version of the text shown to the patient — the kind of evidence that's usually missing when the document is on paper.
This information describes how the product works and does not constitute legal advice.
See how we protect dataProof
Built alongside people who work in clinics
Developed side by side with a multidisciplinary clinic since February 2026.
Partner clinic · Ongoing development partnership
Switching to Farol
01
Upload the file
Export the list from your spreadsheet or current system and upload it to Farol.
02
Review before saving
See a preview of what will be created, with duplicates flagged.
03
Confirm or undo
Nothing is saved until you confirm, and an import can be undone.
Questions
Managing a team as well? See how clock-in, leave and professional licences work inside Farol: Team management
Do patients get their own area?
Yes, from the Starter plan. They sign in to the portal with a code sent by email, see upcoming appointments, sign pending consents and, if the clinic allows it, book, cancel or reschedule. Parents and guardians only see the children the clinic has confirmed, and that access ends at 18.
Is clinical data kept secure?
Yes. Access is set by role, edits to a record and access to its documents are logged, and the database is hosted within the European Union.
Can I manage several practitioners and rooms?
Yes. Each practitioner has their own diary, each appointment can have its own room, and the occupancy of every room is visible on the dashboard.
Can a patient book their own appointment?
Yes. Online booking is available 24 hours a day and follows whatever hours, durations and practitioner rules the clinic sets.
Does it work for public or non-profit health units?
Farol has a health unit vocabulary, with service users instead of patients. It doesn't connect to national health service systems, so it suits teams that manage their own diary.
Related sectors
- Aesthetics From the consent form before a treatment to stock running out mid-week — everything in one place.
- Massage, spa and wellness Sessions, rooms and therapists coordinated in a single diary — with preparation time already built in.
- Veterinary clinics Consultations, vaccinations and surgery by vet and by room, with reminders owners confirm.
Clinics and healthcare
Start with next week's diary
Create your account, import your patients and appointments, and see the difference from the very first week of reminders.